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We're a local underground fiber internet provider serving eastern Ohio, and part of a growing network of rural fiber builders across the state. Since 2022, we've been bringing next-generation internet to underserved communities, prioritizing network reliability and exceptional local service.
Our fiber internet plans range from 300 Mbps to 1 Gbps with highly consistent upload and download speeds. For residential power users and businesses needing more, our GigaXstream plans offer speeds up to 10 Gbps.
We currently serve communities throughout Belmont County, with active expansion underway. Enter your address on our website to check availability in your area.
No contracts are required for standard installations and services. We believe in earning your business without obligations. Our transparent pricing means no hidden fees or surprise rate increases.
FREQUENTLY ASKED QUESTIONS
Fiber internet transmits data at the speed of light through fiber-optic cables, delivering dramatically faster and more consistent performance than traditional cable, DSL, or satellite connections.
Yes, standard installation is included with every plan at no additional cost. Our local technicians ensure your setup is optimized for peak performance and won't leave until you're fully connected.
Your rate is locked for a minimum of 7 years — no promotional tricks or automatic increases.
You can cancel at any time by contacting our local customer support team. A representative will guide you through the process.
Our local support team is available 24/7 via live chat, phone, or our online contact form — ready to help with technical issues or any questions about your service.
